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As part of our commitment to a more inclusive future, accessibility is very important to us. 
This page explains how, with inclusive design, we strive to be as accessible as possible for our website users.

Accessibility policy


Oli help is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Guidelines and standards

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people. 

Oli help commits to accessible formatting on its website including: 
  • Readable fonts: Sans serif fonts set in sentence-case to aid legibility. Our brand font is Work Sans which has distinct glyphs (i.e. '1', 'l' and 'I' look different).

  • Our font size is 18pt or more throughout. 

  • We avoid text in uppercase/capital letters, which can be harder to read.

  • We use sufficient contrast levels between background and text.

  • We provide alt text for images when meaning is required.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.


Whilst Oli help strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.


We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Oli help website, please don’t hesitate to contact us.

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