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Oli feels dismayed

Dismay is an emotion that manifests itself as a deep sense of bewilderment or despondency. It is often accompanied by a feeling of negative surprise or shock caused by unexpected events or unpleasant situations. The person experiencing dismay may feel overwhelmed, confused or helpless in the face of what is happening. It is an emotional reaction linked to disappointment, failure, loss or situations beyond our control. Dysmay affect mood, motivation and the ability to make decisions, but it can also be a starting point for reflection, adaptation and finding solutions. 

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